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Evaluation of Customer Service: A Study on Prime Bank Limited
(United International University, 2019-01-06)
For the economic and social development, banks and other financial institutions of a country play an essential and important role. Now the financial system is organized by banks in Bangladesh. Prime Bank limited which is ...
Customer satisfaction in the online Medicare service: A case study on Olwel Bd LTD
(United International University, 2019-04-09)
The purpose of this report is to show an analysis of the online Medicare service in relation to service quality and customer satisfaction. Taking Olwel Bangladesh Limited as a case company, this report provides a clear ...
Employees Role and Customer Satisfaction in Financial Service: A Study on Southeast Bank Ltd.
(United International University, 2019-08-04)
The aim of this report is to analyze the employee roles and customer satisfaction in the Southeast Bank limited, hid study uses the services quality dimensions in relation to the employee’s role played to the customer ...
An Evaluation of Service Convenience and Customer Satisfaction among Mobile Subscribers in Bangladesh
(United International University, 2019-09-01)
Today, the word "Customer Service" is meticulous as the main customer satisfaction factor in the mobile telecommunications sector. Customer demands are escalating constantly. Initially, Subscribers required an excellent ...
Customer Satisfaction at Jamuna Bank Ltd.
(2019-09-14)
I have prepared this report to explore customer satisfaction at the Jamuna Bank Limited. I have tried to present all services of Jamuna Bank Limited. I had intension to draw up strategic and effective practices of all ...
An Analysis Of Customer Satisfaction In Mutual Trust Bank Limited
(2019-10-12)
Mutual trust Bank Limited is renowned bank in this country. It provides all types
of business transaction that fulfill the customer. As part of fulfilling the customer needs they offer different types of account. And
also ...
An Evaluation of Service Convenience in Banking Service: A Study at the Dhaka Bank Limited
(United International University, 2019-10-14)
In today’s dynamic competitive service environments, providing satisfactory value in the form of service convenience to the consumer is imperative. Service convenience is the customer time and effort perception compared ...