For the economic and social development, banks and other financial institutions of a country play an essential and important role. Now the financial system is organized by banks in Bangladesh. Prime Bank limited which is ...

The purpose of this report is to show an analysis of the online Medicare service in relation to service quality and customer satisfaction. Taking Olwel Bangladesh Limited as a case company, this report provides a clear ...

The aim of this report is to analyze the employee roles and customer satisfaction in the Southeast Bank limited, hid study uses the services quality dimensions in relation to the employee’s role played to the customer ...

I have prepared this report to explore customer satisfaction at the Jamuna Bank Limited. I have tried to present all services of Jamuna Bank Limited. I had intension to draw up strategic and effective practices of all ...

Mutual trust Bank Limited is renowned bank in this country. It provides all types of business transaction that fulfill the customer. As part of fulfilling the customer needs they offer different types of account. And also ...

In today’s dynamic competitive service environments, providing satisfactory value in the form of service convenience to the consumer is imperative. Service convenience is the customer time and effort perception compared ...

The primary objective of this report is to analyze customer satisfaction about service based on survey. My study area is the service of the CBL's Kawran Bazar Branch. Commercial banks are more important than nationalized ...

Numerous articles have been published on how a business should follow and post voluntary disclosure and how to satisfy customers. Additionally, the researchers identified that voluntary disclosure has contributed to improved ...