General Banking Activities of Uttara Bank Limited A STUDY ON SATMASJID ROAD BRANCH

Abstract

Uttara Bank LTD was set up in 1965. It was built up under the name of "Eastern Banking Corporation Limited" with the explicit target of quickening exchange and interest in the financially discouraged eastern wing of the then Pakistan. After the freedom of Bangladesh, the Bank experienced a noteworthy change to be specific. In March 1972, it was state-owned and known the name "Uttara Bank". The Uttara Bank Limited was incorporated as a banking company on 29 June 1983 and obtained business commencement certificate on 21st August 1983. The Uttara Bank floated its shares in the year 1984. It has 229 branches all over Bangladesh through which it carries out all its banking activities. The Dhaka Stock Exchange Limited and the Chittagong Stock Exchange Limited listed this bank for the trading of its shares. For the impressions of the progression toward advancement and development for any administration foundation, consumer loyalty is essential. Great input and magnificence in client benefit assist an association with building a decent position in the market and hold more clients. To keep the clients fulfilled, Uttara Bank Limited gives different kinds of administration to its clients. Uttara Bank Limited Principal Branch has three offices. These are: 1. General Banking Department, 2. Foreign Exchange Department and 3. Credit Department. Through these three departments, they serve their customers. General saving money represents giving administrations to the clients by doing the basic assignments of the bank. The office has three segments: Main Cash with Cash Cell, Deposit Section i.e. Investment funds, Current store, FDR, SNTD; Clearing; Bills; Accounts; Sanchaypotra, These basic errands incorporate record opening, giving visa charge card, web keeping money, offering distinctive sorts of plans to the clients, diverse kinds of bills and expenses accumulation and so on 7 | P a g e Outside Exchange office likewise, assume a fundamental job. It gives administration to clients. This office has three areas, Export segment, Import segment, and Foreign Remittance segment. Credit section has three sections i.e. General Loan, Industrial Loan, and Loan Recovery. The remote trade is an imperative division of Uttara Bank Limited, which manages import, send out and outside settlements. It connects among shippers and exporters. This office is assuming an essential job in improving fare profit, which helps financial development and thus it helps for monetary advancement. Then again, it additionally meets those merchandise and administration, which are the most demandable and not sufficient in our nation. Uttara Bank Limited is working effectively with its current items and additional benefits. It is exceptionally hard to set a standard principle to fulfill the client in an administration situated industry. The services which the Bank provides to their clients are very prompt and quality one compares to other private or foreign banks. The Uttara Bank Limited is the bank which will go on in the banking sector of the world with their slogan "Abohoman Banglar Oitijje Lalito”.