Analyzing the consumer satisfaction level and the performance of bKash as a leading MFS company
Abstract
As a Bachelor in Business Administration (BBA) student, it is required to remain attached with
an organization for a period of time after completing all the courses. The main purpose is to
relate their academic curriculum to practical working atmosphere. The program is known as
internship.
As a most mandatory part of my graduation, I took the opportunity to complete my internship
with one of the largest Mobile Financing Company of our country, bKash Limited. Currently I
am working in bKash as a Junior Officer and performed my internship report on “Analyzing
the consumer satisfaction level and the performance of bKash as a leading Mobile Financial
Service provider”. My academic supervisor Rubaiyat Bin Arif, Asst. Professor - Finance, also
approved the topic & allowed me to prepare the report as part of the fulfillment of internship
requirement as well as gave me appropriate guidelines time to time.
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