Examine Human Rights Audit and Appreciation Week Procedure in the case of DHL Express Bangladesh
Abstract
When "Homebound" packagers and shippers established "DHL Worldwide Express" as a division in
1991, it marked one of the first steps in Bangladesh's evolution into a global logistics hub. Since then,
DHL has expanded its operations to support regional businesses in going global, ensuring the swift
delivery of a wide range of goods and services to meet local business needs. In 1994, the airport saw
the establishment of the first Air Side Express Handling Unit. DHL was the first company to offer
diverse, speedy delivery options and introduce frontline customer care into the workplace. It also
pioneered the door-to-door import service in response to the growing demands of the RMG sector.
To maintain its status as the world's leading international air express network, DHL continues to grow
and improve its network of offices, hubs, and services, delivering exceptional customer service
through its skilled and dedicated team. This study examines the HR audit and Appreciation Week
procedures at DHL Express Bangladesh, a leading logistics company. The primary objectives of this
academic internship report are to fulfill the requirements for the BBA degree and to gain a
comprehensive understanding of HR audit practices and employee recognition strategies within the
organization. The secondary objectives include analyzing how HR audits contribute to compliance,
efficiency, and overall organizational effectiveness, as well as evaluating the impact of Appreciation
Week on employee morale, engagement, and performance. Through this report, I aim to provide
insights into the best practices of HR audits and employee appreciation initiatives and recommend
strategies for enhancing their effectiveness at DHL Express Bangladesh. During my internship in the
HR department at DHL Express Bangladesh, I gained valuable insights into HR audits and employee
engagement, particularly through organizing Appreciation Week. The experience challenged me to
adapt to a corporate environment, strengthening my resilience and organizational skills. Managing
key HR activities not only deepened my understanding of compliance and engagement but also
equipped me with practical skills that will benefit my future career.
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