Fintech Adoption of First Security Islami Bank Ltd.

Abstract

First Security Islami Bank Ltd. slowly moved toward its aim is converting to a modern bank keeping with Islami Shariah guidelines and regulations. And this report main objective is analyzed about the adoption of fintech to provide services to their customers. And that is also a scope of the report. Through it has many branches, Sub Branches & ATM booths across the country. And another objective is to analyze What First Security Islami Bank Ltd. Offer to their customers and what services are they giving to their customers and the important objective is the financial growth of the bank. I analyze the growth of the bank by calculating some ratios and I interpreted the outcome also. First Security Islami Bank Ltd. operational network is very high, they decorated their management with some extraordinary people who are given a massive service for the company and they have a dedicated employees who are giving their best for the company. They have some strength that will make them different from other companies that is the Sariah banking method. And also, they have some threats because of their competitors. But they have a huge opportunity to grab the market because of their customer relationship. First Security Islami Bank Ltd. are also aware about technological factor so they introduce two apps for their customer service those are- Cloud & First Cash. And that awareness is their opportunity. The threats of the bank are their facility is less than their competitors like DBBL, IFIC, City Bank etc. And another scope of the report is I know about the overall Islami banking industry. The overall Islami banking industry is growing day by day and they are mainly focusing on the Sariah banking method and they are introducing many new schemes to their customers. But now a days other banking industry are also improving the Sariah banking method. The growth of Islami banking industry will worldwide. The external factors of the bank industry like economic factors that measure the amount of capital may access is affected by how income flows, whether the economy is performing well. And in political factor is a risky factor for the business because of the political situation of the country, sometime it may be good or bad situation and Socio culture factor means a bank industry need the customers and they have to serve the service to the customers and it is very important to interact with the customers to growth up the business. And another important external factor is the legal factors. It basically contents the privacy and the legal structure of a bank. And the customers are need the safety of their money. It also contains the trade regulation of the bank industry. When Islami bank industry was a first mover in the banking industry it was a barrier to entry for them. Because then only islami banking industry is introduced the shariah banking method to the banking industry and it is so difficult for them to catch the market because many of the customers are not aware about the shariah banking method. And another side the islami banking industry also have the supplier power and the buyer power and the both are the customers of the bank. For banking industry supplier power means the depositor and the buyer power means the borrower. And another thing is banking industry is like a service center. So, in bank there will be many types of customers and many groups of customers to serve the service and that is customer mix. And First Security Islami Bank Ltd. Also serve many types of customers like, individual clients they mostly for opening an account or DPS and also some of them comes for the loans. And some customers are like SME and the corporate customers they usually come for the loan for the startups and for the company also. And the bank has some foreign clients who looks for the remittance services. And now a days shariah banking method is popular among to the customers and some of the customers are also come for that particular service. And finally, I did an internship in First Security Islami Bank Ltd. And I learn many things from here. I worked here in their accounting sector, Clearing sector and also in general banking sector. During the work period I know about KYC in detail how it works. I check the cheques and GL & CL vouchers etc. I also take the customers information for KYC from their NID & TIN certificate. So, I applied my skills during I work in bank what I learn from university and also, I develop some new skills from the bank.