Improving Employees KSA (Knowledge, Skills & Abilities) Through Training & Development

Abstract

Bangladesh Development Bank Limited (BDBL) is a state-owned commercial bank which is basically a public limited company incorporated on 16 November, 2009. The bank is fully owned by the Government of Bangladesh. The bank is established by the combination of the former BSB and BSRS. The bank has a high loan default rate in Bangladesh. At present, the bank has an extraordinary value and high profitability. Bangladesh Development Bank Limited (BDBL) is a well renowned bank organization which has a greater value and has retained huge number of clients with their extraordinary banking services. The bank started its journey with some few products and services in 2009, but at present the bank has plenty of products and services by which they are running their business effectively. After starting business, initially the revenue and profit of the organization were very low. But gradually the rate of profit increased in every year. The introduction part of the report is given in Chapter 1. The Chapter 2 introduces the literature review. The company profile is given in Chapter 3 where vision, mission, products & services, organogram etc. of the bank are provided. The Chapter 4 represents the analysis and findings part where the HR practices of the bank as well as the effectiveness of training and development in improving the employees' skills, knowledge & abilities are discussed elaborately. Some findings & observations of the bank are also provided in this chapter. Finally, in the last chapter, recommendations and conclusion are provided. The Human Resource is a very significant factor in any business organization which influences highly on the achievement of the business goal. The HR of the Bangladesh Development Bank is very potential and effective which has a significant influence on the profitability of the organization. The staffs of the HR department are well knowledgeable and expert and able to maintain all of the HR functions efficiently. They provide effective and potential training to the organizational employees regarding the banking tasks and operations. They provide training for a long term to the employees in order to improve their skills, knowledge & abilities. After taking proper training from the organization, the employees become able to work efficiently toward the business objectives. Bangladesh Development Bank Limited has a strong reputation currently and generates high revenue and profit in every year. The growth rate of the bank is improving gradually. The government is planning to invest more money in the organization and extend the business for it's future growth and development.