Internship Report on” Performance Appraisal of Mutual Trust Bank Ltd

Abstract

Mutual Trust Bank Ltd's Performance Appraisal method is the subject of this research, which includes information acquired from many sources. Both secondary information and primary information are included in the way of findings and analysis process of this study. Primary data was acquired via face-to-face interviews with bank workers and customers, while secondary data was gathered from the company's annual reports, website, and other yearly reports. This report also contains information on Mutual Trust Bank Ltd.'s services, as well as my experience as an intern with them, as well as some facts about their training and development objectives for this year. Since its inception, Mutual Trust Bank has grown to encompass wholesale banking, retail banking, privilege banking, treasury operations, and agent banking, SME among its diverse range of services. On the basis of fundamental values, Mutual Trust Bank does not compromise on its ever-reflective obligations to its employees, shareholders, customers, and the community in general. Through organizational excellence, Mutual Confidence Bank establishes a pleasant working environment in which MTB may progress ahead in order to assure their shareholders and gain public trust in their ability to manage their capital. While working as an intern at the MTB Mohammadpur Branch, I gained valuable knowledge about banking and how a large financial institution performs its daily money operations, such as the creation of fixed deposits and savings accounts, among other things. Each year, almost all supervisors/managers are engaged in the planning course for their Performance Appraisal, and they are provided adequate support to stress their recommendations for the creation of the training package that is created for their employees. A draft of the training and development program is sent to the bank's concerned managers or supervisors in order to solicit their opinions and suggestions. They have a specialized human resources team that conducts training for all MTB ltd. employees, including those in the company's operating divisions. MTB recognizes that in order to have a better future, it is necessary to provide better benefits to its workers. A specialized group of MTB representatives who can support both customers and the bank with their expertise is provided by the GHR as part of their commitment to excellence.