General Banking & Customer Satisfaction of SHAHJALAL ISLAMI BANK LTD

UIU Institutional Repository

    • Login
    View Item 
    •   UIU DSpace Home
    • School of Business and Economics (SoBE)
    • Business Administration (BBA)
    • Internship Report (BBA)
    • General
    • View Item
    •   UIU DSpace Home
    • School of Business and Economics (SoBE)
    • Business Administration (BBA)
    • Internship Report (BBA)
    • General
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    General Banking & Customer Satisfaction of SHAHJALAL ISLAMI BANK LTD

    Thumbnail
    View/Open
    Internship Report of Farzana Afroz, ID- 111-161-253.docx[2468].doc (577.5Kb)
    Date
    2020-12-21
    Author
    Farzana, Afroz
    Metadata
    Show full item record
    Abstract
    When it has practical application in real life, any academic course of the study has a great value. Unless it is applicable in practical life, only theoretical knowledge will be little important. So we need proper application of our knowledge to get some benefit from our theoretical knowledge to make it more fruitful. When we engage in this field to make proper use of ourselves, then we come to know about the benefit of theoretical knowledge of our knowledge only in our practical life. This research is on a Ganeral Banking & customer Satisfaction of Shahjalal Islami Bank Ltd, Pragati Sarani Branch. The Progati Sarani branch is one of Shahjalal Islami Bank Ltd profitable branches. The level of satisfaction of this branch's customers is high and the perception of customers in terms of service quality is higher than their expectations. This means that this branch's workers are very responsive and reliable. For the improvement or upgrade of such a crucial service, certain effective steps should be taken. The bank should enhance its customer service to gain significant market share, and they will also have to make a lot of marketing program attempts. Because of the majority of clients are unaware of the facilities provided by Shahjalal Islami Bank Ltd. The report was made up of 05 (Five) chapters. The introduction of the bank, general banking, client satisfaction, findings, and recommendations and so on were discussed in this report.
    URI
    http://dspace.uiu.ac.bd/handle/52243/1987
    Collections
    • General [1405]

    Copyright 2003-2017 United International University
    Contact Us | Send Feedback
    Developed by UIU CITS
     

     

    Browse

    All of DSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Copyright 2003-2017 United International University
    Contact Us | Send Feedback
    Developed by UIU CITS