General Banking Activities of South Bangla Agriculture and Commerce Bank

Abstract

Modern banking represents a large scale variety of financial prospective, which includes credit, reserves, and payments and accomplishes the outspread formation of financial activities of any business institution. Bank may be financial organization which focus is to urge largest profit by money business and also as gain the highest client satisfaction so as to steer the market. South Bangla Agriculture and Commerce Bank Ltd is always focusing on customer satisfaction because of being a service centered and customer centered business organization. The function of SBAC Bank can be divided into three parts. These are: General Banking, Loan and Advances, and exchange. South Bangla Agriculture and commerce (SBAC) Bank Ltd. also invests their money in a number of financial securities and also in many projects to reduce the risk and obtain more profit. Nowadays South Bangla Agriculture and Commerce Bank Ltd has become one of the top private banks with enormous network in entire Bangladesh. General Banking is the start line of all the banking operation among all functions. On the basis of this ground I have selected this section for my internship report. Usually the departments of General banking perform the huge functions of a bank. And in fact, a bank always does functioning with its customer money and general banking starts this process. The activities of General banking usually refer to many types of works, within them they always need to affect the client prerequisite and their expectation. The activities of general banking are assigning to the account opening section. After opening the account they usually keep up with their application of cheque. And then they send all documents of the accounts to the head office. Head office then clarify the applications of all cheques, after that customers can collect the cheques from the account opening Bank after seven working days they send the application of cheque to the branch. According to the customer commitment, the bank have to examine many important objects at the time of opening the customer account such as the accurate certificate for opening the bank account. If there is found any inconsistency of documents, the documents will not be allowed by the general banking officer. Most wonderfully their attempt is to authenticate the applicants and the nominees and whether there are enough documents to open the bank account. Secondly, there must be proof that the person and nominees signature is real to proceed with the new account on the bank. In this report several parts are presented in a consecutive manner. Also this report is formed with a number of chapters to talk over different parts that are relevant to the subject topic by each section.