General Banking Operation of the City Bank Limited

Abstract

The importance of banks in the development of the overall economy of a country cannot be described in short. General activity of a bank means day to day activities or day to day processes of every sector which deal with combined banking facility. Satisfactory banking service is a mixture of all general banking actions. In this report, I have tried to display several general deeds of The City Bank Limited and tried to discover the deficient among these activities. I have also exposed the effect of these activities on the bank’s profitability. General Banking at the City Bank Limited involves money deposit and withdrawal, clearinghouse, bills, account opening, security tool handling, client service, storeroom facilities and other services of the bank beside Advance and Foreign Trade Now brief history of The City Bank Limited, established on1983 by the all rules and regulation of company act 1912 amendment on 1994 along with Bangladesh Bank BRPD (Baking Regulation and Policy Department) procedures. In the initial stage, CBL was well-ordered by the Phoenix Group Bangladesh, Later on, Partex BD takes over the control in 2007. From that time CBL has altered his own process. From 2007 CBL development was started with the new Managing Director Mr. K. M. Sattar and his afresh created management team. And then with all others, CBL shared service division was upgraded to general admin division for backing all other divisions and sections, but in the few years, MAN-COM has decided to fully furnish the general admin with global standard security structure and upgrade administration rules. CBL has been growing first generations banks in the private sector. General Banking Section is measured as the straight customer service section. It is the preliminary point of all the banking process. It creates new accounts, remits funds, honor cheque, receives deposits, issues bank drafts and pays the order, etc. General Banking is also recognized as retail banking. The main deeds are account inaugural section, payment section, cash section remittance, mail accept and dispatch section. Here I have deliberated different kinds of accounts and the processes of account opening. I have also exposed the features of different accounts and different products of the City Bank Ltd. such as city touch, City Alo (Women Banking). I have also deliberated the clearing section of the bank and processes of the outward and inward clearing. Here I have specified the procedure of transmission of money from one place to another. The City Bank Ltd. has a great part in online banking these days.