Customer Relationship Management (CRM) Practices by Global Brand Private Limited: A hands-on initiative through the Digital Media Platforms

Abstract

Spending the ultimate 4 months on GBPL has been one of the greatest practical learning experiences for me. A fresh graduate like me is one of the luckiest graduates on earth who now has an understanding of the operations of the largest ICT distributor of the country. The working environments along with the staff guided me through this amazing journey and helped me realize what is leading about my future. I become to work for our Commercial and Corporate Marketing Department in alliance including E-Commerce and Corporate Center.

There were numerous responsibilities that I had to take on. These include but not limited to maintaining social media, regularly investigating customer’s daily reports, and product stock management; manage database and provide logistic assistance. I possess earned this permission to pick also determine which products directions be practiced on board by GBPL Online Shop. The staff here was extremely pleasant to work with and was from the diverse culture of Bangladesh. This internship helped me realize that practical experience not only teaches us but also makes us efficient and improve the quality of our performance. My experience remained pleasant and an education as time goes on. However, I still have a lot to learn and working here will help me thrive in every challenging situation of my future career