Retail Banking Activities of the City Bank Limited

Abstract

The City Bank Limited is one of the oldest reputed bank and a commercial bank in Bangladesh. The City Bank is provided various product and services to its customers and they are trying to improve eventually. The City Bank provides different types of services to their customers. Under branch banking, the bank has different service area like customer service section, loan section, card section and cash section. This report is based on "Retail Banking Activities of The City Bank Limited". First part of this report is based on the introduction which includes topics like origin of the report, objective of the report , methodology, limitation of the report basically define the way. In the next part of the report is overview of the City Bank Limited with its history, mission, vision, values, products and services. Next part is about of retail banking activities of The City Bank Limited. And also retail banking strategy of the bank, SWOT analysis of the retail banking activities. After that, the part is about the task done by me during my internship period. The report is formed of finding of the bank provided with some recommendation.