Estimating Customer Satisfaction Level of Debit Cardholders of Southeast Bank Limited

UIU Institutional Repository

    • Login
    View Item 
    •   UIU DSpace Home
    • School of Business and Economics (SoBE)
    • Business Administration (BBA)
    • Internship Report (BBA)
    • General
    • View Item
    •   UIU DSpace Home
    • School of Business and Economics (SoBE)
    • Business Administration (BBA)
    • Internship Report (BBA)
    • General
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Estimating Customer Satisfaction Level of Debit Cardholders of Southeast Bank Limited

    Thumbnail
    View/Open
    INTERNSHIP REPORT.docx.pdf (915.3Kb)
    Date
    2019-04-16
    Author
    Jahan, Nasrin
    Metadata
    Show full item record
    Abstract
    The principal concern of this report is to discover the customer satisfaction of the ATM cardholder. So the title of the report is “Estimating Customer Satisfaction Level of Debit Cardholders of Southeast Bank Limited”. This report is clear research which depends on both subjective and quantitative information. Thirty (30) respondents have completed organized questioner and meetings. As indicated by the exploration issue, look into system was chosen and in the wake of dissecting the information it is discovered that the client to somewhat disappointed with Southeast Bank Limited (SEBL), despite the fact that there is various inconsistency among them. To expand the customer loyalty Southeast Bank Limited (SEBL) can take various activities like – showing a drive to discard wrong data about SEBL ATM card, broadening web banking and web-based shopping and in particular increment the quantity of ATM corner. This entry level position report will give a restricted thought regarding the consumer loyalty of SEBL alongside my experience and a little presentation of SEBL. Other than this report makes some proposal to improve clients' fulfillment. More or less, SEBL ought to underscore on clients fulfillment substantially more to keep up a smoother client association.
    URI
    http://dspace.uiu.ac.bd/handle/52243/1003
    Collections
    • General [1404]

    Copyright 2003-2017 United International University
    Contact Us | Send Feedback
    Developed by UIU CITS
     

     

    Browse

    All of DSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    Copyright 2003-2017 United International University
    Contact Us | Send Feedback
    Developed by UIU CITS