|dc.description.abstract||Consistently we are seeing a critical proportion of web clients. Presently e-business have turned out to be most famous side among the general population of entire over the nation. For the vast majority of the general population in Bangladesh, Amazon, Alibaba, Flipkart are not outsider ideas. We have numerous online business adventures, for example, Pathao, Uber, click BD, bikroy.com, Priyo shop, daraz.com.bd, Rokamari.com, foodpanda, Hungry naki and so on. It is a developing industry, so there is a lot of segments to chip away at to make the online buy experience better. To improve an administration, issues should have been distinguished. With knowing the hazardous regions of Daraz.com Bangladesh in which Daraz should take a shot at, this paper has been composed. To show signs of improvement knowledge of the business with the goal that successful suggestion is given to the organization. Daraz Bangladesh propelled its activity in Bangladesh from 2015, they have become over the time. Be that as it may, there are a few obstructions in giving better client administration internet shopping. That is most disturbing for the organization. It's a focused and developing business sector, so on the off chance that the administration isn't sufficient, at that point it will be troublesome for the organization to keep the best position and to continue in the market over the long haul. A review has been led and we seen a lot of individuals in our nation are currently more worry about online buy, it is imperative to recognize what they are think and in which segment an organization is doing great or coming up short.