An Overview of Operational Activities of BRAC IT Services Ltd.

Abstract

BRAC IT Services Ltd. (biTS) is one of the leading IT solution & service provider in Bangladesh. It is a concern of BRAC Bank and eminent member of BRAC family. They provide IT solutions & services from educational institutions to manufacturing organizations throughout the country (Specially that are part of BRAC) . As BRAC is already a reputed organization in the country, so it did not take much time to get the recognition in the IT market.

One of the most important department of an organization is its operation department. This department basically help to maintain the work environment according to the organization policy and help to align all the requirements. To carry those duties sometimes they need to face critical situation and need top management approval.

While doing internship in this organization, I have learnt how to deal with organizational critical situation though I have experienced a very little critical situation. While doing work on the forum, I have realized it is really tough to make a budget plan for an organization. I have learnt about administration job responsibilities while work on admin manual. Also gathered idea about BRS. As I am from business background, still I got an opportunity to experience how mobile apps department work of an organization.

Overall it was really a good experience to work in an organization who are very much caring about their clients and employees.