Browsing Marketing by Author "Tuj-Zohora, Fatema"
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Customer Perceived Satisfaction with the Mobile Company’s Complain Handling Service
Tuj-Zohora, Fatema (United International University, 2020-09-09)The aim of this report is to analyze the customer perceived satisfaction with the customer complaints handling services of Grameenphoen Limited in Bangladesh. Grameenphone (GP) mainly came from the joint venture between ...