Browsing General by Author "Srabonee, Anika Anowar"
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An Evaluation of Service Quality at the Janata Bank Limited
Srabonee, Anika Anowar (United International University, 2023-08-07)Service quality measures how well a company meets consumers expectations in terms of the services it provides. The aim of this report is to analyze the service quality and customer satisfaction of Janata Bank Limited. The ...