Managing Value Delivery Network: A Study on Gemsclip.com

Abstract

Bangladesh has great potential for the E-commerce platform as it is being digitalized. Thus the government has declared tax free purchases from online businesses. Here comes gemsclip.com. It started its business with that scope to fulfill all the necessity of office maintenance. There are lots of businesses organizations that need lots of items such as stationary, IT, pantry, cleaning. Gemsclip.com is trying to provide the smart solutions to those necessities. A company can purchase from local suppliers even from direct producer. But the company might face tax issues on the total yearly purchases. Moreover, they might have to purchase at MRP (Marginal Retail Price). Businesses now have become more specific, smarter, and convenient. Gemsclip has mainly four departments. Business Development, Business Operations, Supply Chain Management and Credit Control. Business Development is the soul of that organization. They are the core promotional team and the responsible department those actually on board new clients and maintain profitable long term relationship with existing clients. They mainly focus on serving the clients as the agents of the organization. Supply chain management team works in two ways. One is purchase and another one is stock management. Along with that they deliver the ordered items to the client’s address. This team is fully involved in financial activities. They process the full data and finally input the whole transaction data as cash flows to the Accounting Information System. Gemsclip.com has dedicated Key Account Managers that serve on behalf of the organization. They always consider clients’ demands as top priority.