General Banking Activities and Market Development Practices by the City Bank Limited: A hands on practice through the Moghbazar branch

Abstract

I have completed my three months Internship program for the Bachelor of Business Administration course at The City Bank Limited. In this three months, I have gained real-life experience in general banking activities and the working environment of the City Bank Limited (Moghbazar branch). I started my internship program in The City Bank limited on 18th June 2019 and finished on 17th September 2019 which will help me in my future career a lot. This report of the internship based on general banking activities and market development practices by City Bank Limited (Moghbazar branch). The first part of this report based on the introduction like the origin of the report, objectives of the report, sources of the report and limitations of the report. The second part of this report based on the overview of The City Bank Limited. In this part, I included topics like the information about The City Bank Limited and also the Moghbazar branch, mission, vision and values of The City Bank Limited and organogram of The City Bank Limited. In this report I have shown the processes and activities of general banking according my topic. In this report, I described the different types of account like current and savings account of The City Bank Limited. Here I also showed the activities of bills and clearing section, remittance and cash section. After discuss the general banking activities I recapitulate the online banking and market development practices of The City Bank Limited. Here I described that how the bank retain the old customers and attract the new customer by offering new services. In this report, I have also shown my internship duties and observation during my internship period and in the end, I showed the SWOT analysis of The City Bank Limited, findings and suggest some recommendations for The City Bank Limited.