Finacle-Core Banking System on the Account Services Department of BRAC Bank limited

Abstract

This internship report is a partial requirement for the Bachelor of Business Administration program. The report is based on 3 months working experience on BRAC Bank Limited. I was assigned to the head office, at Anik Tower, tejgaon-Gulshan link road, Dhaka. This internship report is aimed at providing a comprehensive picture to the areas of "Impact of Finacle Core Banking Software” in BRAC Bank Limited. Core banking solutions now a days have become the basic requirement any financial institution must deploy for streamlining their operations. One of the unique challenges of commercial banking in the digital world is meeting the customers‟ expectations in the fastest and the most effective way possible and simultaneously increases the efficiency of the banks profit generating internal and external operations. in the information age, that means having in-depth understanding of each customer's industry, taking a tailored approach, and doing it all quicker than ever before. As financial technologies create seamless, effortless, customized experiences for customers, which include in the banking space, business banks must observe suit or risk falling behind in the competitive landscape. The BRAC bank is currently using Finacle Core Banking solution for carrying out there day to daily works. Finacle cover the overall tasks of the bank, and this report covers only a portion of that. In this report I have described the working process of Account Services and the impact of Finacle on this department. The information were gathered from primary and secondary sources. Primary sources are Face to face conversation with the bank officers & staffs, The Internship Supervisor who is overseeing the project that the interns are handling, First-hand experience gathered by working inside the System of Finacle. Secondary Sources are Various Account opening files, CTR files and MIS extraction excel master files.