Optimizing Inventory and Distribution Management at Safwan Bashundhara Global: Insights from an Internship Experience

Abstract

This report is based on my three-month intern at Safwan Bashundhara Global (SBG) which is one of the largest FMCG and corporate services provider in Bangladesh. It was the role of an intern, and it provided me experience in company supply chain operations, inventory management, warehouse functions, and using BG CRM system to manage distribution and stock. During this internship, I had the opportunity to be involved in various practical functions including conducting physical stock counts (inward), SKU reconciliation and updating of stock registry against distributor outlets across Noakhali, Feni and Laxmipur in BG CRM. I also visited the retail sites, got to see how products were displayed, interacted with retailers to get a feel for SBGA’s position in the market and where it stacks against competitors. The report details important divisions in SBG, including audit, finance management field import and export business development sector packaging section human resources sector working hands in glove to stimulate company growth. It underlines how BG CRM is crucial to increasing stock visibility, enhancing communication, and facilitating real-time data-based decision making. They were also reminded about best practices in inventory management, such as be following the FIFO (First in First Out) method and to reconcile between physical stock against digital records on a regular basis. Moreover, my skills focusing on Excel-based data generation, Visual Basic Application (VBA), database creation, and result analysis were further enhanced during a training program in Advay and through an internship experience. After careful analysis of my results, I would suggest to tighten the physical checking of stock, provide some training on standard procedures for CRM to employees, demand greater interdepartmental coordination and the timely tracking of items destroyed or expired. Overall, this internship was a great opportunity for me to apply what I learned in the classroom into real-world scenarios. It enhanced my knowledge of supply chain and inventory management, which provided a great foundation that has helped me tremendously for my future career in the field of supply chain management and related fields. So proud for the experience and to help out on SBG's operations.