How bKash Changed Bangladesh

Abstract

At the year 2010 a service came in Bangaldesh which helped people to transfer money from one place to another. The company is bKash & is now one of the top notch mobile financial service company in Bangladesh. bKash is both a B2B & a B2C service company. They are merging both the individual level customers & also merchants in their payment system. bKash has acquired millions of customers & now is helping people out in various kinds of payments, both from merchant & customer’s end. bKash not only is focusing on how to create a better & faster payment system it’s also focusing on how to create a better opportunity for the merchants to promote & to give a better service to its customers.

bKash while creating a better payment system is being a target of some people who are trying to swap other’s money from the system. bKash has established a strong department to fight that. There are still a lot of segments for bkash where it hasn’t reached yet. There lies reasons like – service charge, trust issues, not enough customers using bKash etc. bKash has a great future lying ahead of us which is also challenging with the rise of new competitors like nogod, rocket, t-cash etc. We are hoping to see a future where bKash has reached every sphere of life through various groundbreaking solutions