Browsing by Author "Parvez, Shahoriar"

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An Explainable Machine Learning Framework for Telecom Customer Churn Prediction Using RFM Clustering and LightGBM USING R

Parvez, Shahoriar (2026-04-04)

Customer churn prediction is a very sensitive activity in the telecommunication sector since it is cheaper to retain customers than to acquire them. This paper will suggest a hybrid analytic and machine learning platform ...