BUSINESS PROCESS OUTSOURCING: A CASE STUDY ON DATA-PATH LIMITED

Abstract

Retirement Plan Fundamentals or simply 401(K) is one of the largest industries in USA. It is recommended by the US government to adopt this policy. Companies who adopt this policy get tax exemption from the government. So, it has become very widespread throughout all over the US. Data-Path is the first registered Bangladeshi company that work in this industry through outsourcing. July Business Services is the mother company that introduced Data-Path into this industry. Since average salary in the US is very high, they prefer to outsource their business process from other countries. A great window of opportunity for internship was open at Data-Path that helped gain an enormous amount of knowledge about 401(K) industries and their accounting procedures. The accounting procedures of this industry is very different and complicated from traditional accounting in Bangladesh. They use different types of formula and government approved rules for different scenarios. All their workings run through a testing that need to be passed to get tax benefit from the government. So, all the companies must follow all the rules very strictly. During the internship period most of their accounting procedures and database systems have been learned that contain the information about their clients. It was a privilege to gain this amount of corporate knowledge and antiquates that will help a lot in future.