Organizational Activities of atB Jobs Bangladesh from Supply Chain Perspective

Abstract

This report examines the operational activities of atB Jobs Bangladesh, a rapidly developing digital recruitment marketplace owned by atB Lab Ltd. It focuses on how the organization employs supply chain management (SCM) principles in its hiring process to improve efficiency, responsiveness, and service quality in Bangladesh's job market. The study explores atB Jobs ' operations through the lens of SCM, viewing recruiting as a service-based supply chain that includes data sourcing (job postings), processing (candidate matching), and distribution (shortlisting and employer handover). Job posting, screening, customer boarding, and cross-departmental collaboration are all key functions. The platform streamlines these procedures by utilizing AI, ATS, CRM tools, and resume databases. atB Jobs is mobile-first, user-friendly, and responsive to the needs of both employers and job seekers. However, the report highlights issues such as AI matching limitations, infrastructure scalability, and the need for increased employer engagement. Recommendations include improving data quality, upgrading CRM systems, expanding technological infrastructure, and boosting job seeker retention. From a supply chain standpoint, atB Jobs shows how SCM principles such as information flow, process integration, and capacity management may be applied to digital services. The internship demonstrated the platform's capacity to handle intangible resources, such as data and user engagement, with operational precision. In brief, atB Jobs successfully integrates recruitment and supply chain concepts. With a sustained focus on technology, stakeholder satisfaction, and process development, the platform is well-positioned for long-term success in Bangladesh's competitive job site business.