INTERNSHIP REPORT ON INTERNAL CONTROL SYSTEM OF UNITED HEALTHCARE SERVICES LIMITED

Abstract

United Healthcare Services Limited is one of the leading healthcare service providers in Bangladesh and a sister concern of United Group. This internship report focuses on the Internal Control System of United Healthcare Services Limited. The report is based on practical experience gained during the internship period in the finance and accounts department. The main objective of this report is to analyze the effectiveness of the internal control system practiced within the organization, particularly in financial transactions, cash collection, vendor payments, and accounting procedures. The study highlights how internal controls help ensure accuracy, prevent fraud, maintain proper documentation, and support decision-making. During the internship, various activities were observed and performed, including recording transactions, handling different types of collections (cash, card, bKash, and online), preparing accounting entries, and assisting in loan calculations. These practical tasks helped in understanding how internal control mechanisms are applied in daily operations. The report also identifies some challenges faced by the organization, such as financial constraints, high operational costs, and reliance on external financing. Despite these challenges, UHSL maintains structured policies, supervision, and approval processes to strengthen internal control. Finally, the report concludes that an effective internal control system is essential for ensuring transparency, efficiency, and long-term sustainability. Some recommendations are provided to further improve the control system, including better automation, monitoring, and staff training.