Trust on mobile banking: A survey of UIU students

Abstract

Bangladesh is developing country. It has entered into a new era of Global business environment through sharing developed technologies and applications. Combined technologies with bank has changed the banking system in Bangladesh with the introduction of mobile banking. Here in Bangladesh mobile banking is getting popular in the banking sector with banks. Almost 95% of student here in Bangladesh has an account in different banks. This mobile banking is getting popular due to introduction of online banking, where money can be transfer quickly not following traditional approaches, Introduction of credit/debit cards, which helps 24/7 hour banking supports. As I was preparing the project paper I got chance to know few banks, such as Dutch Bangla Bank,BRAC Bank, etc very well along with mobile operators providing mobile banking services. This preparation of project paper helped me to gain some practical knowledge based on the observation and survey that I wrote in my paper as it progress. To complete this survey several methods and techniques were used. Survey result are presented and calculated using excel sheet. Table and graph are done using the results. Finally, a conclusion has been established on correlation with one another.