| dc.description.abstract | During my last trimester at United International University for my "Bachelor of Business
Administration," I completed a four-month internship with Quantanite Bangladesh. Quantanite
Bangladesh is one of the country's leading BPO facilities. Business process outsourcing (BPO), on
the other hand, is the practice of a corporation assigning all of its internal tasks to another
organization. Business process outsourcing begins when an organization believes it can profit by
contracting with an outside firm to manage a business function, including supply chain
management, marketing, accounting, or management information systems.
In order to ensure client satisfaction, this study aims to investigate the quality of BPO services
and how Quantanite Bangladesh Limited manages and maintains them for its contractual
services. The report is structured as follows: Introduction, BPO industry overview, Company
Overview, MIS in HR and how it is helping to cut cost and make the process efficient. Lastly How
MIS process helps the IT department.
At Quantanite Bangladesh Limited, financial details were maintained through work experience.
Lastly, the information acquired from working with Quantanite Bangladesh Limited is used to
provide proposals for enhancing the field.
I became well acquainted with the company during my four-month internship and learned about
their role and importance. I learned a lot about various apps and received a lot of training relating
to my job. Working with these friendly coworkers and skilled lecturers also helped me get better
at Excel. I had the chance to participate greatly and carry out live job. As an intern, I can attest
that the entire journey was both alluring and challenging. I had the chance to test myself in every
manner during the course of these four months. I can thus say with confidence that one of the
best choices I've ever made was to collaborate with Quantanite Bangladesh. | en_US |
