Client Management Activities of Huda Hossain & Co.

Abstract

Actually, the internship program at Huda Hossain & Co. was a very valuable time for me. I worked under the marketing department as my major subject is marketing in BBA. My main focus was understanding the marketing activities of the organization and the interactions between the organization and the clients. I learned the marketing related activities of Huda Hossain & Co. from the marketing employees and I practically did the official activities. I made deal with the clients of the organization for providing the products and services. The report is fully prepared based on the analysis of Huda Hossain & Co. The overview, history, customers, products, SWOT analysis of Huda Hossain & Co. are described in chapter 2. In this part, I have broadly discussed about the marketing analysis of Huda Hossain & Co. I have described the client management of Huda Hossain & Co. in chapter 3. This was my main focus during the internship period. In this part, I have discussed about the client management activities of Huda Hossain & Co. and their strategies to improve client relationship management. I have shared my internship experience of 4 months specifically in chapter 4. The recommendations and conclusion are described in chapter 5. I have recommended some specific issues for the welfare of the organization. Huda Hossain & Co. is one of the top CA firms in Bangladesh. It properly executes the taxation, auditing, financial records, financial statements, corporate economics, insolvency of different organizations. There are excessive clients of Huda Hossain & Co. The firm provides various accounting services to different job sectors including banks, government corporations, private limited companies, public limited companies, hospitals, universities, colleges, foreign NGO’s etc. The employees of Huda Hossain & Co. are well experienced and they provide good quality services to their clients. The employees of Huda Hossain & Co. are well mannered and they behave nicely with their clients. So, the firm has a good relation with the customers. Huda Hossain & Co. is gradually developing through their operations and human resources. It is expecting that the organization will implement more development in future.