The Impact of BPMS implementation on Business Process (Management) Maturity

Abstract

This thesis paper report on The Impact of BPMS implementation on Business Process (Management) Maturity. This report base on business process management maturity. It’s a process where a system has automated the whole process like an organization or business need many things to control. Such as marketing, HR, IT. Finance etc. This all function can work by the software BPMS. This software implement on the organization. How the design made and findings all about the report describe in report. So for the authentic result made a questionnaire send to senior employees in IT department of United (hospital sector). By this survey get a result which can measure by SPSS software and made a reliability test, hypothesis test, find out the co relation between independent and dependent variables. There are13 hypothesis test were made such as design of purpose, design of context, design of documentation, performerer of knowledge, performer of skills, performer of behavior, owner of identity, owner of activities, owner of authority, infrastructure of informion system, infrastructure of human resource system, matrics of uses, and metrics of definition are applied for accepted or rejected In the end, the result showing 5 hypothesis test are accepted which are design of context, design of purpose, owner of identity, infrastructure of information system, metrcs of uses. These process enablers are improved on BPMS implementation successfully. On the other hand rest of the hypothesis test were showing rejected.