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    • Employee Roles in Service Delivery: A study on EXIM Bank Ltd. Feni Branch 

      Amin, Md. Iftakharul (United International University, 2018-07-18)
      The aim of this report is to analyze the employee roles in service delivery in the EXIM Bank Ltd. This study uses the service quality dimensions in relation to the employees’ role played to the customer service. The variables ...