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Assessing the customer satisfaction in the Telecommunication Industry: A Study on Grameenphone Ltd
(United International University, 2018-06-24)
Mobile telecommunication companies are playing a key role for the communication in the present world. In the mobile telecommunication industry of Bangladesh Grameenphone has become a leading company. Creating a superior ...
Assessing Service Strategy through Gaps Model- A Study in DG Infotech Ltd
(United International University, 2022-11-21)
Service quality is the customers’ judgment of overall excellence of the service provided that includes outcome quality, interaction quality, and physical environment quality. Eventually, service quality ensures customer ...